Widerrufsrecht

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at saanskrityamhandicrafts@yahoo.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at saanskrityamhandicrafts@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at saanskrityamhandicrafts@yahoo.com.

Return & Exchange Policy                              

At Saanskrityam Handicraft Store Post, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a hassle-free return and exchange policy.

Returns:

●   Items must be returned within 45 days of the purchase date.

●   Returned items must be in their original condition, unworn, unwashed, and with tags attached.

●   Please note that custom ordered items may not be returned, except in the case of a defect or incorrect order.

●   We reserve the right to refuse returns that do not meet these criteria.

Note: If your order was made incorrectly, we are happy to provide a replacement item or issue a refund accordingly.

Exchanges:

●   Exchanges are available for items of the same value.

●   Requests for exchanges must be made within 30 days of the purchase date.

●   Exchange items must be in their original condition, unworn, unwashed, and with tags attached.

How to Initiate a Return or Exchange:

To initiate a return or exchange, please contact our customer service team with your order number and details of the item(s) you wish to return or exchange. We will provide you with further instructions on how to proceed.

Please note that shipping costs associated with returns or exchanges are the responsibility of the customer unless the item received is defective or incorrect.

We appreciate your understanding and cooperation with our return and exchange policy. Your satisfaction is our priority, and we strive to make your shopping experience with a Saanskrityam Handicraft Store Post enjoyable and stress-free. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

REFUND POLICY

At Saanskrityam Handicraft Store, we want you to shop with confidence, knowing that your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund policy.

Refunds:

Refunds are issued for the original purchase amount.

Refunds will be processed within 5-7 business days of receiving the returned item(s).

Refunds will be issued to the original payment method used for the purchase.

How to Request a Refund:

To request a refund, please contact our customer service team with your order number and details of the item(s) you wish to return.

We will provide you with further instructions on how to proceed with your refund.

Please note that shipping costs associated with the original purchase are non-refundable unless the item received is defective or incorrect.